Read the policies that govern shopping, selling, privacy, shipping, returns and marketplace content.
Rules for customer accounts, shopping, orders, payments, delivery, returns and marketplace use.
Version 2026-08-25-v1 →Rules for seller onboarding, KYC, listings, fulfilment, tax, returns, payouts, customer service and marketplace conduct.
Version 2026-08-25-v1 →How NOVYRA handles customer, seller, staff and visitor information.
Version 2026-08-25-v1 →Processing, seller handover, courier tracking, delivery attempts, split shipments and delays.
Version 2026-08-25-v1 →How order cancellation, reverse pickup, quality checks and refunds are handled.
Version 2026-08-25-v1 →Products sellers must not list without lawful authorization or at all.
Version 2026-08-25-v1 →Rules for trustworthy customer reviews and marketplace discussions.
Version 2026-08-25-v1 →NOVYRA
Effective date: 25 August 2026 · Applicable mandatory consumer rights are not reduced by these policies.